🔒 Data Privacy
At 1phdream, your privacy matters. This Privacy Policy explains what personal data we collect, why we collect it, how we use and protect it, and what rights you have under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173).
The key things you should know about how 1phdream handles your personal data
Every piece of data transmitted between your device and 1phdream is protected by 256-bit SSL encryption. Your login credentials, payment details, and personal information are never sent in plain text.
1phdream does not sell, rent, or trade your personal information to third-party marketers. Your data is used solely to operate your account, process payments, and improve your gaming experience on the platform.
1phdream operates in full compliance with the Philippine Data Privacy Act of 2012. We have appointed a Data Protection Officer (DPO) and maintain a data privacy management program aligned with NPC guidelines.
You have the right to access, correct, and request deletion of your personal data held by 1phdream. Submit a data subject request through our support team and we will respond within 15 business days.
1phdream uses cookies strictly for session management, security, and platform performance analytics. We do not use third-party advertising cookies or cross-site tracking technologies on the 1phdream platform.
1phdream retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by Philippine law. Account data is retained for a minimum of 5 years after account closure for regulatory compliance.
This Privacy Policy is issued by 1phdream ("1phdream," "we," "us," or "our"), the operator of the online gaming platform accessible at 1phdream.net. 1phdream is the data controller responsible for the personal data of players and visitors collected through the Platform.
1phdream is committed to protecting the privacy and security of all personal data it processes. This Privacy Policy describes our practices in relation to the collection, use, storage, sharing, and protection of personal data, in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as well as the guidelines issued by the National Privacy Commission (NPC).
By registering an account on 1phdream or using any part of the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. If you do not agree with this Privacy Policy, please do not use the 1phdream Platform.
1phdream collects the following categories of personal data from players and Platform visitors:
| Category | Examples | Required? |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, government-issued ID number | Required |
| Contact Data | Email address, mobile number, residential address (city/province) | Required |
| Financial Data | GCash number, PayMaya account, bank account details (BDO, BPI, Metrobank), transaction history | Required |
| KYC Documents | Scanned/photographed government ID, selfie with ID, proof of address | Required |
| Gaming Activity Data | Game history, bet amounts, win/loss records, session durations, bonus usage | Automatic |
| Technical Data | IP address, device type, browser type, operating system, session timestamps | Automatic |
| Communications Data | Live chat transcripts, support ticket content, email correspondence | Contextual |
We do not collect sensitive personal information (as defined under RA 10173) such as health data, political opinions, or religious beliefs, unless specifically required for responsible gaming assessments or legal compliance purposes, and only with your explicit consent.
1phdream collects personal data through the following means:
1phdream uses your personal data for the following purposes:
Under the Philippine Data Privacy Act of 2012, 1phdream processes your personal data on the following legal bases:
Note on Consent Withdrawal: Withdrawing your consent to marketing communications will not affect your ability to use the 1phdream Platform or access your account. To withdraw consent, contact our support team or use the unsubscribe link in any marketing email.
1phdream does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:
No Data Sales: 1phdream will never sell your personal data to advertisers, data brokers, or any other commercial third party. Any sharing of data is strictly limited to the purposes described in this section.
1phdream uses cookies and similar technologies on the Platform for the following purposes:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Session management, login authentication, security tokens. Required for the Platform to function. | Session |
| Functional | Remembering your language preference, display settings, and responsible gaming tool configurations. | 30 days |
| Analytics | Aggregated, anonymized data on page visits and feature usage to improve Platform performance. No personally identifiable data is included. | 90 days |
1phdream does not use third-party advertising cookies, social media tracking pixels, or cross-site behavioral tracking technologies. You may disable cookies through your browser settings; however, disabling essential cookies will prevent you from logging in to your 1phdream account.
1phdream implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction:
While 1phdream takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for notifying 1phdream immediately if you suspect unauthorized access to your account.
1phdream retains your personal data for the following periods, after which data is securely deleted or anonymized:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & identity data | 5 years after account closure | PAGCOR / AMLA regulatory requirement |
| Financial transaction records | 5 years from transaction date | AMLA / BIR compliance |
| KYC documents | 5 years after account closure | PAGCOR / AMLA regulatory requirement |
| Gaming activity logs | 2 years from session date | Dispute resolution / regulatory audit |
| Support communications | 2 years from last interaction | Legitimate interest / dispute resolution |
| Technical / server logs | 90 days | Security monitoring |
| Marketing consent records | Until consent withdrawn + 1 year | RA 10173 accountability requirement |
Where retention is required by law beyond the periods above, 1phdream will retain data for the legally mandated period. Data retained solely for legal compliance purposes is stored in restricted-access archives and is not used for any operational purpose.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 1phdream:
To exercise any of the above rights, please contact our Data Protection Officer using the details in Section 14. We will respond to all data subject requests within 15 business days of receipt. We may request proof of identity before processing your request.
How to Submit a Request: Email our DPO at the address listed in Section 14 with the subject line "Data Subject Request – [Your Request Type]". Include your registered email address and a brief description of your request. We will acknowledge receipt within 3 business days.
The 1phdream Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. 1phdream does not knowingly collect personal data from individuals under the age of 21.
If we become aware that personal data has been collected from a person under 21 years of age, we will immediately close the associated account, void all gameplay, return any deposited funds to the original payment method, and securely delete all personal data associated with the underage account.
If you believe that a minor has registered an account on 1phdream, please contact our support team immediately so that we can take appropriate action.
1phdream primarily processes and stores personal data within the Philippines. In limited circumstances, personal data may be transferred to or accessed from servers or service providers located outside the Philippines — for example, where a game content provider or technical infrastructure partner operates internationally.
Where such cross-border transfers occur, 1phdream ensures that appropriate safeguards are in place to protect your personal data, including:
By using the 1phdream Platform, you consent to the transfer of your personal data as described in this section, subject to the safeguards outlined above.
1phdream reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered players via email or an in-platform notification at least 7 days before the changes take effect.
The "Last Updated" date at the top of this page reflects the date of the most recent revision. We encourage you to review this Privacy Policy periodically to stay informed about how 1phdream protects your personal data. Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 1phdream, please contact our Data Protection Officer:
1phdream Data Privacy Office
Email: [email protected]
You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. Information on how to file a complaint with the NPC is available on the NPC's official website.
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